Quality Policy

QUALITY POLICY

The company considers that the achievement of the predetermined and measurable objectives passes through the satisfaction of its customers, the continuous improvement of its processes and the training and development of staff.

It develops, produces and sells products satisfying customer requirements and expectations and provides effective after-sales services.

The quality of the products and services that have come from it must be at the centre of every employee’s interest in the company.

Each part of the company has, regarding the quality of the products and services provided, the corresponding responsibility for it, as the quality also comes from the skill of the persons acting in the development-design, production, installation and customization, the training of users, as well as the technical support of customers after the sale.

The staff is constantly trained to adapt to the modern requirements of the market, the customers, the new products produced by the company, the continuous improvement of the efficiency of the processes performed and the ways of achieving the goals set by the company.

The Quality Policy, as well as the objectives of the company concerning the improvement of the efficiency of the implemented I.R.S., are set, audited and revised annually during the review by the Company’s Management.

The company is committed to supporting with material means and human resources (if necessary) the quality objectives set each time and to communicate its quality policy as well as the legal–regulatory framework within which it must operate, to all staff.

Finally, the company requires everyone to contribute actively to meeting customer requirements and continuously improving the efficiency of its processes.

OUR HISTORY

Company Milestones